SMS Delivery Delays to Telesom Network in Somalia

Incident
March 07, 12:12am EST

SMS Delivery Delays to Telesom Network in Somalia

Status: closed
Start: March 06, 7:40am EST
End: March 07, 12:12am EST
Duration: 16 hours 31 minutes
Affected Components:
Cloud Providers Twilio
Investigating

March 06, 7:44am EST

March 06, 7:44am EST

We are continuing to investigate this issue.

Investigating

March 06, 8:27am EST

March 06, 8:27am EST

We are continuing to experience SMS Delivery Delays to Telesom Network in Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

March 06, 10:29am EST

March 06, 10:29am EST

We are still experiencing SMS delivery delays to Telesom Network in Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

March 06, 2:24pm EST

March 06, 2:24pm EST

We are still experiencing SMS delivery delays to Telesom network in Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Monitoring

March 06, 10:12pm EST

March 06, 10:12pm EST

We are observing recovery in SMS delivery delays when sending messages to Telesom network in Somalia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Resolved

March 07, 12:12am EST

March 07, 12:12am EST

We are no longer experiencing SMS delivery delays when sending messages to Telesom network in Somalia. This incident has been resolved.