Between 15:45 UTC on 29 October and 00:05 UTC on 30 October 2025, customers and Microsoft services leveraging Azure Front Door (AFD) experienced latencies, timeouts, and errors.

The AFD & CDN delivery services continue to be stable and are running as expected. 

Out of an abundance of caution, all service management operations (including creation, updates, deletions, and purges) to AFD via portal or APIs continue to remain temporarily suspended. We are working on a comprehensive plan to gradually reenable these in a phased approach, while ensuring the platform remains stable.

We will continue to share periodic updates as we make progress. Next Update will be by 01:00 UTC on 31 Oct 2025 or sooner.

The Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remains at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 

We will notify customers once the restriction is lifted, and we will be sending periodic communication on the progress. Next Update will be by 19:00 UTC on 31 Oct 2025 or sooner as event warrant.

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable.  

We are working to provide an ETA on when we can lift the restriction and will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 19:00 UTC on 01 November 2025 or sooner as events warrant.

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable.  

Our current expectation is to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 19:00 UTC on 01 November 2025 or sooner as events warrant.

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable.  

Our current expectation remains to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 19:00 UTC on 02 November 2025 or sooner as events warrant.

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 

Our current expectation remains to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 03:00 UTC on 03 November 2025 or sooner as events warrant.

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 

Our current expectation remains to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 03:00 UTC on 03 November 2025 or sooner as events warrant.

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable.

Our current expectation remains to lift the restriction on 05 November 2025, and we will continue sending periodic communication on the progress via Azure Service Health. The next update will be by 19:00 UTC on 03 November 2025 or sooner as events warrant.

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As part of completing our full investigation and safe checks, performing service management operations (create, update, delete, purge, etc.) were made temporarily unavailable. 

Restrictions on service management operations have been removed for this Azure subscription ID. Please allow approximately 30–40 minutes for changes to fully propagate to edge sites. We expect all restrictions across subscriptions, including other subscriptions under your tenant, to be lifted by 05 November 2025. Updates on progress will continue via Azure Service Health. The next update will be provided by 22:00 UTC on 04 November 2025, or sooner if circumstances change.

We acknowledge that previous communication may have contained information meant for another list of customers. We apologize for the inconvenience and request you to note the following.

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 

The workflow to manage and rotate Bring Your Own Certificate (BYOC) certificates has been re-enabled. We will monitor the progress of working through the queue of necessary rotations. We will continue to provide regular updates on progress. Our current expectation remains to lift the restriction on 05 November 2025. The next update will be by 22:00 UTC on 04 November 2025 or sooner as events warrant.

In preparation for lifting the service management restrictions, an incorrect communication was sent indicating an early removal. Our current date for lifting all control plane restrictions remains 05 November 2025. The next update will be provided by 22:00 UTC on 04 November 2025, or sooner.

Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated at 00:05 UTC on 30 October 2025 and remain at normal operating levels. As we complete our full investigation and implement further safe checks, service management operations (create, update, delete, purge, etc.) are temporarily unavailable. 

We continue to hit our milestones toward the expectation to lift this restriction on 05 November 2025. The next update will be sent to confirm once this has happened, or sooner if events warrant.

Latest Update: As of 23:00 UTC on 5 November, 2025 restrictions on Azure Front Door (AFD) and Content Delivery Network (CDN) service management operations have been removed. You may now resume normal operations on the AFD service management plane. For enhanced safety and protection, we have extended the configuration propagation times up to 45 minutes. Additional platform enhancements which are underway are expected to optimize the propagation times further.

Previous Context: Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated by 00:05 UTC on 30 October 2025 and remain at normal operating levels. We previously notified you that, as part of completing our full investigation and safe checks, performing service management operations (create, update, delete, purge, etc.) were temporarily restricted. This notification is to confirm that those temporary restrictions no longer apply.

Next Steps: As mentioned in our Preliminary PIR we are completing an internal retrospective to understand the incident in more detail. Once this is completed, which is expected within approximately 7 days, we will publish our final Post Incident Review (PIR) - including a link to register for an Azure Incident Retrospective livestream, discussing the incident and our learnings.

Azure Front Door frequently asked questions (FAQ) | Microsoft Learn

 Latest Update: As of 23:00 UTC on 5 November, 2025 restrictions on Azure Front Door (AFD) and Content Delivery Network (CDN) service management operations have been removed. You may now resume normal operations on the AFD service management plane. For enhanced safety and protection, we have extended the configuration propagation times up to 45 minutes. Additional platform enhancements which are underway are expected to optimize the propagation times further.

Previous Context: Azure Front Door (AFD) and Content Delivery Network (CDN) delivery data planes were fully mitigated by 00:05 UTC on 30 October 2025 and remain at normal operating levels. We previously notified you that, as part of completing our full investigation and safe checks, performing service management operations (create, update, delete, purge, etc.) were temporarily restricted. This notification is to confirm that those temporary restrictions no longer apply.

Next Steps: As mentioned in our Preliminary PIR we are completing an internal retrospective to understand the incident in more detail. Once this is completed, which is expected within approximately 7 days, we will publish our final Post Incident Review (PIR) - including a link to register for an Azure Incident Retrospective livestream, discussing the incident and our learnings.

Azure Front Door frequently asked questions (FAQ) | Microsoft Learn

We understand there is a global outage for MS Azure. Our team is aware of the issue.

Status pages and the admin portal may not be accessible.

We apologize for any inconvenience.

The Microsoft Azure outage is still affecting cnames for domains, but not the status.page domain. You may use https://yourpagename.status.page to access your page and the admin portal login.

We apologize for any inconvenience.

The StatusCast team will be performing a maintenance on August 29, 1:30am EDT, the estimated duration is 20m. We do not expect any impact to your service but in some cases there may be a brief interruption.

Maintenance has concluded.

An emergency maintenance window is opened effective immediately to ensure continued stability and security of our service.  The service may be unavailable for the next two hours.

Our Maintenance services are complete. Services are working as intended.

If you have ever have an issue, you can reach out to our support team via our support portal.

At 9:37 AM EDT an incident occurred which delayed incident notification processing. The incident was fully resolved by 2:30 PM EDT. More details on the root cause will follow.  Subscribers would still see status pages as expected, but incident notification would have been delayed.

SANTA BARBARA, Calif., February 27, 2025 – Xurrent™, the service and operations management platform purpose-built for modern enterprises and managed services providers, has acquired Zenduty, a leader in cutting-edge incident and alert management solutions. This acquisition marks another significant milestone in Xurrent’s ongoing journey to transform IT and redefine how organizations handle major incidents from start to finish.

Phil Christianson, Xurrent’s Chief Product Officer, remarked, “Xurrent is excited to announce a major advancement in our ITOM capabilities. Our StatusCast acquisition last April enhanced our platform to dramatically improve organizations’ abilities to communicate details of major incidents. Now, with the acquisition of Zenduty, we will enable IT to automate and streamline incident resolution and root cause remediation, ensuring faster fixes and preventing repeat incidents.”

Zenduty is an innovator in incident and alert management. The platform has earned a reputation for enabling incident commanders to swiftly gather the right teams into a virtual war room, triage issues and drive resolution rapidly. By integrating Zenduty with Xurrent’s robust IT Service Management (ITSM) capabilities, customers will enjoy comprehensive, end-to-end IT operations and service management capabilities within a single, unified platform.

This integration ensures that when a major incident occurs, organizations can not only manage and resolve the issue swiftly but also implement a structured approach to prevent it from recurring. Zenduty empowers incident commanders to coordinate response teams effectively, while Xurrent’s ITSM platform ensures tasks are assigned to the right teams, tracked and completed on time, driving continuous improvement between incidents.

By integrating Zenduty with Xurrent’s ITSM platform, organizations gain the following key benefits:

• Automating virtual war rooms for rapid incident response.
• Managing and resolving incidents swiftly.
• Ensuring accountability for post-incident remediation task completion.

“The combination of Zenduty’s top-quality incident and alert management tools with the power of Xurrent’s world-class IT Service Management, will enable our customers to fully take control of their IT operations and service management with a more modern, connected and automated approach,” said Kevin McGibben, Xurrent CEO. “With Xurrent, teams take action sooner, resolve incidents faster, and ensure they never happen again — completing critical tasks with efficiency, accuracy and full accountability.”

About Xurrent

Xurrent™ streamlines ITSM and IT Operations Management with AI-powered automation. Our platform simplifies workflows, enhances collaboration, and boosts productivity. Built for scalability, Xurrent seamlessly adapts to the evolving needs of modern enterprises, minimizing effort while maximizing efficiency. Learn more at www.xurrent.com.

About Zenduty

Zenduty is an end-to-end incident and on-call management solution that provides cross-channel alerts via email, phone, SMS, Slack, and Microsoft Teams to ensure your team is promptly notified during service downtimes. Designed to enhance incident response efficiency, Zenduty offers features such as customizable alerting, on-call scheduling, and seamless integrations with over 150 tools, including Datadog, Jira, and Slack. Organizations utilizing Zenduty have reported significant improvements, including reduced downtime, a 50% enhancement in Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR), and cost savings. For more information, visit www.zenduty.com.

Press Release: https://www.xurrent.com/press-release/xurrent-acquires-zenduty-completing-the-incident-response-and-remediation-loop/

StatusCast engineers noted some processing degradation that may have caused delays in some actions. 

The team has identified the issue.

StatusCast engineers noted a background processing degradation that caused delays in some actions from being completed in a timely fashion. 

 This has been resolved. We apologize for any inconvenience.

The domain for accessing StatusCast's support portal has been updated to https://xurrent-statuscast-portal.xurrent.com/. While the old domain will redirect to our current one we recommend updating your bookmarks appropriately. 

StatusCast engineers identified a backup in its background processing that is causing delays in some actions from being completed in a timely fashion. 

Engineers have determined the root cause of the backup in processing. During this time we have scaled out the service that is responsible to help clear out the remaining items faster.

Services should be operating as expected.